Department of Labor’s Office of Disability Employment Policy (ODEP), the U.S. Improving the Accessibility of Social Media for Public Service is brought to you by the U.S. Created with the input of social media leaders and users across government and the private sector, this living document contains helpful tips, real-life examples and best practices to ensure that your social media content is usable and accessible to all citizens, including those with disabilities. This Toolkit is your guide to Improving the Accessibility of Social Media for Public Service. But as social content, data and platforms become more diverse, agencies have a responsibility to ensure these digital services are accessible to all citizens, including people with disabilities. Government agencies are increasingly using social media to engage with citizens, share information and deliver services more quickly and effectively than ever before. In this shared document, collaborators are encouraged to identify best practices in improving the accessibility of social media for public services, or create a new and better way (though copy and pasting the content in, or linking directly to pre-existing content).
